Join us for an insightful webinar dedicated to understanding and enhancing responsiveness in social services — from research findings to practical tools for improvement.

This session will bring together experts and practitioners to discuss key factors shaping responsiveness, present new tool for self-assessment, and share inspiring examples from across Europe.

🗓 Date & Time

📅 23/10/2025
🕒 18.00-19.30 CET

💡 Program Overview

1. WP4: Introduction and Methodology. An overview of the work package and the methodological framework guiding the study.
2. Obstacles and Drivers of Responsiveness as Seen by Professionals and Policy-Makers. Presentation of qualitative and quantitative findings on what fosters — and hinders — responsiveness in social services.
3. Q&A Session : An opportunity to engage with presenters and discuss emerging insights.
4. Tool for Self-Assessment and Improving Responsiveness in Social Services :
   A hands-on look at a new tool designed to help organizations self(evaluate and strengthen their responsiveness.
5. Examples from Responsive Teams : Illustrations from two or three teams showing how the tool can be applied in diverse contexts.
6. Q&A Session : Final discussion and reflections.

🎙 Why Attend?

• Learn from the latest European research on responsiveness in social services.
• Discover practical tools to enhance your organization.
• Gain inspiration from country examples and peer experiences.
• Participate in open discussions with researchers and practitioners from six European countries.

📩 Registration

Participation is free but requires registration.
👉 https://responsive-europe.eu/webinar-announcement-mapping-barriers-facilitators-and-organizational-responsiveness-to-citizen-input-in-social-services-23-october-2025-1800-1930/